Refund policy

We want you to love your jeans. If you are not completely happy with your order, you can return it within 30 days of the date it was delivered.

Conditions

To be eligible for a return, items must be unworn, unwashed and undamaged, with the original tags still attached, and sent back in their original packaging. Items that have been worn, washed or altered cannot be accepted.

Free returns

Returns are free. To start a return, email us at bartekdrop930@gmail.com with your order number and the item(s) you would like to send back. Once your return is approved, we will send you a prepaid return label and simple instructions at no cost to you. Please do not send items back before your return has been approved, as we may not be able to match them to your order.

Refunds

We will inspect your return as soon as it arrives and let you know whether your refund has been approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need a few extra days to process and post the refund to your account.

If more than 15 business days have passed since we approved your return and you still have not received your refund, please contact us.

Exchanges

The quickest way to get a different size is to return the item you have and, once the return is accepted, place a new order for the size you need.

Damaged, defective or wrong items

Please check your order when it arrives. If an item is defective or damaged, or you received the wrong item, contact us right away so we can make it right.

European Union 14-day cooling-off period

If your order is delivered to the European Union, you also have the right to cancel or return it within 14 days, for any reason and without justification. Our 30-day return window already includes this period. Items must be returned unused, in the same condition you received them, with the original tags and packaging.

Contact

Questions about returns? Email us at bartekdrop930@gmail.com.

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